How can we help?
Find answers to common questions, get started quickly, or reach out to our support team directly.
01 Quick Start Guide
Create your account
Sign up with your email or use social login. No credit card required for free accounts.
Create a case silo
Organize your work by creating a silo for each case. Add case details like case number and court.
Upload your documents
Add pleadings, motions, and evidence to your silo. Supported formats: PDF, DOCX, TXT.
Use the tools
Chat with Consigliere about your case, draft documents, fix citations, or audit opposing filings.
Review and verify
All citations are automatically verified against all 50 states, DC, and federal courts. Review the color-coded flags before filing.
02 Frequently Asked Questions
03 System Requirements
Desktop Browsers
- Chrome 90+ (recommended)
- Firefox 88+
- Safari 14+
- Edge 90+
Mobile Browsers
- iOS Safari 14+
- Chrome for Android
- Samsung Internet 14+
Supported File Types
- PDF documents
- Microsoft Word (.docx)
- Plain text (.txt)
- Rich text (.rtf)
Network
- Stable internet connection
- JavaScript enabled
- Cookies enabled for auth
- No VPN issues reported
04 Troubleshooting
Citations showing as unverified when they should be valid
Our verification system checks multiple sources. If a valid citation shows as unverified, it may be from a jurisdiction we don't cover, or it could be a very recent opinion not yet indexed. Try re-running the verification, or contact support with the specific citation for investigation.
Document upload fails or takes too long
Large PDFs (over 50MB) may take longer to process. Ensure your PDF is not password-protected. If using scanned documents, ensure they have OCR text layers. Try converting to DOCX format if issues persist.
Session expires frequently
Sessions expire after 24 hours of inactivity for security. Enable "Remember me" at login for longer sessions. Check that your browser isn't blocking cookies from benchslap.pro.
Tools responding slowly
Complex documents with many citations take longer to verify. Each citation goes through a 5-tier verification pipeline. If consistently slow, try breaking large documents into smaller sections or check your internet connection.
Can't access my account
Use the "Forgot Password" link on the login page to reset your password. If you're locked out or experiencing other access issues, email support@benchslap.pro with your registered email address.